very unprofessional & feel like employee “rhea” scammed me for my money by knowingly letting me buy more dresses when I told her I need a full refund, didn’t respond saying that that isn’t doable & just let me continue to waste more money & then wont accommodate me in any way when I just spent hundreds with their company. I now will have over $200 in store credit for formal dresses that I DO NOT NEED. I then asked if the store credit could at least be applied to my most recent $200 order since it hadn’t even been shipped yet, to which she replied no that it’s too late. I immediately emailed “rhea” again stating they mixed up & gave me store credit by accident to which she stated they don’t do refunds either. days later I get an email stating I have store credit for my first order. I then re ordered TWO different dresses for another $200 with the idea to try them both on & return whichever one didn’t fit since at the time I thought they were great with returns. so I said okay I’ll take a full refund so I could return & re order a different dress in time for my event. I asked to exchange via email to which “rhea” replied that they don’t do exchanges. Ordered an $100 dress only to arrive stained & unwearable. ![]() Overall, I am extremely appreciative to Casandra for giving me options and guiding me through the exchange process step by step! Amazing customer service, maybe even the best I've ever had! ![]() As of right now, I am hopeing the dress will get here within two days and I will have something to wear. She guided me through the whole process and made me feel very reassured about the situation. Secure payment options Curtsy keeps your payment info secure. Sale ends in: 3d 19h Price: US 35.99 Was US 39.99 Save US 4. This was amazing to hear as I was very concerned with what to do. Lucy in the Sky Dresses Bodycon Dresses Lucy In The Sky Mini Dress 20 Lucy in the Sky Mini Dress Size S 30 + 5.95 shipping 120 retail (75 off) Buy Now Make Offer white sparkly mini dress never worn but no tags Curtsy Guarantee Receive item as listed or full refund. Lucy In The Sky Dress Women Small Black Mini Slip On Dress Fitted Bodycon Short Condition: Pre-owned no stains. She informed me that I could choose to exchange my dress for one in stock and receive over night shipping and 2 day Fedex deliver. Casandra M was very helpful in guiding me through this situation. The options consisted of a refund, exchange, or to simply wait for the dress to arrive mid- April. ![]() I reached out to the live chat feed and was given several options. Due to this inconvenience, I was very flustered and concerned with what do as I have an event this weekend. Unfortunately, I only received a partial shipment and did not receive the dress I needed for an event. I originally had placed an order with Lucy in the Sky for two dresses at the beginning of March. I originally had placed an order with… Lucy in the Sky
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